FAQ
Have Any Questions?
Shipping and Delivery
How long does it take for delivery?
The timeframe to receive your furniture will depend on location and time of year. We always aim to deliver within 4 weeks from the date of your order.
How long does it take for my products to be made?
Duration depends on the item(s) ordered and your customization options. We aim to finish production within 4 weeks.
How much is shipping?
We offer free delivery service within Bangkok area.
However, there will be a surcharge for outside regions.
For international delivery, please contact our sales team, eurolivingasia@gmail.com for
a quote.
Return
Does ELA provide refunds?
Yes, if your product has been damaged upon delivery,
customers are eligible to return the item and will be fully refunded.
How do I return my purchase?
Warranty
How long is your warranty?
Our standard warranty for all products is one year.
We are also offering special maintenance packages as extended warranty options.
